Pay My Bill
We offer several convenient ways to pay your bill:
Online Bill Payment, in partnership with Invoice Cloud, offers the following benefits:
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No signup fees
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Access, view and pay your bills online, at your convenience
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You can pay with electronic check or credit/debit card
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You have the option to make a one time payment or schedule a payment
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You may sign up for autopay
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You may choose to “Go Paperless” to reduce clutter and help the environment
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Save a stamp – it’s free to pay online!
Phone or Mail
Mail your payment to:
578 Pleasant Street
Paxton, MA 01612
Make checks payable to: Town of Paxton
You may also call (508) 756-9508 during business hours to make payment over the phone.
Drop Off
There is a payment drop box for check payments only outside of the Paxton Marketplace. The box is adjacent to the handicapped parking space and the USPS postal box in front of the building. Please DO NOT place cash payments in the drop box.
There is also a payment drop box alongside of the office driveway located at 578 Pleasant Street. Again, please DO NOT place cash payments in the drop box.
Payments by check can also be left at the Town Hall drop box outside and adjacent to the front door of the Town Hall.
at 578 Pleasant Street
Paxton, MA 01612
Your Right to Dispute Your Bill
If you believe your bill is inaccurate, first call or write to Paxton Municipal Light Department, 578 Pleasant Street, Paxton, MA 01612, or telephone us at (508) 756-9508. Include your customer number, identify the amount in dispute and explain the reason you believe the bill is in error. If you disagree with the findings of our department or you dispute the time over which the amount is to be paid, you may then make an appeal to the General Manager.
If you disagree with the General Manager’s decision, you may make an appeal to the Paxton Municipal Light Board of Commissioners either in writing or in person. If, after receipt of the Board’s decision, you still believe the bill is in error or you still dispute the payment plan, your recourse is to appeal to the Consumer Division of the Massachusetts Department of Public Utilities, 1 South Station, 3rd Floor, Boston, MA 02110, or call them at (617) 305-3500 or (877) 886-5066.